The reasons might be:
1. The PC software model and version are incorrect;
2. The radio is not powered on;
3. The program cable is not original from the manufacturers;
4. The USB interface driver is not installed;
5. The wrong port is chosen;
If not the reasons above, please contact the manufacturer and distributor.
                                         
                 
                         
                             
                        
 
                 
                                             
                                        









 
    
 
            
        
         
    
             
            
        
         
    
    